Your campaign data is sensitive. We take security and regulatory compliance seriously, both to protect your information and to support your campaign's own compliance work.
We use reasonable safeguards to protect your campaign data from unauthorized access and loss. Ask us if you need details on a specific control.
Political campaigns operate in a heavily regulated environment. Our tools and processes support your compliance work, but each campaign is responsible for its own legal obligations.
Federal and state rules on "Paid for by" disclaimers depend on who is paying and the type of communication. We can add your disclaimer text to your messages; confirm the required wording with your counsel.
The FCC says political texts sent to mobile phones with an autodialer require prior express consent, messages sent manually can be sent without prior consent, and campaigns should honor opt-out requests such as STOP. Whether a given platform counts as an autodialer depends on how it works. Our texting service includes opt-out handling.
The FTC's CAN-SPAM rules apply to commercial email, so political email may not be covered. We still recommend clear sender identification and a working unsubscribe link in every campaign email, and honoring unsubscribe requests promptly.
State laws on political calls, texts, and disclaimers vary, and some define autodialers or calling rules differently from federal law. Check your state's rules with your counsel before you send.
Campaign Verify is an independent, nonpartisan nonprofit that verifies U.S. political campaigns, parties, and PACs. Some carriers require political committees texting on 10DLC to have a Campaign Verify token, which the campaign creates for its texting provider. VoterPing's 10DLC campaign verification service is $150, which includes Campaign Verify's $95 fee. Carriers still make their own filtering decisions.
This is general information, not legal advice. Talk to your campaign's counsel.
We choose third-party vendors with data protection in mind.
Despite our best efforts, security incidents can occur. This is how we approach detecting, responding to, and recovering from a security event.
If you discover a security vulnerability or have concerns about your data, please contact us immediately at security@voterping.com. We take all reports seriously and will respond within 24 hours.
Our team is happy to discuss our security measures and compliance practices in detail.
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