Your campaign data is sensitive. We take security and regulatory compliance seriously to protect your information and keep your campaign on the right side of the law.
FEC Compliant
Full regulatory compliance
Data Encrypted
256-bit encryption
TCPA Compliant
Texting best practices
24/7 Monitoring
Always-on protection
Data Security
We implement enterprise-grade security measures to protect your campaign data from unauthorized access, breaches, and loss.
Encryption
Data in Transit: All data transmitted to and from our systems is encrypted using TLS 1.3, the latest encryption protocol
Data at Rest: Stored data is encrypted using AES-256 encryption, the same standard used by government agencies
Database Encryption: All database fields containing sensitive information are individually encrypted
Access Controls
Role-Based Access: Team members only have access to data necessary for their role
Multi-Factor Authentication: All system access requires MFA for enhanced security
Audit Logging: Every data access and modification is logged for accountability
Session Management: Automatic session timeouts and secure token handling
Infrastructure Security
Cloud Security: Hosted on SOC 2 Type II certified cloud infrastructure
Network Protection: Enterprise firewalls, intrusion detection, and DDoS protection
Regular Updates: Systems are patched and updated continuously
Backup & Recovery: Automated daily backups with geographic redundancy
Regulatory Compliance
Political campaigns operate in a heavily regulated environment. We help you stay compliant with all applicable laws and regulations.
FEC Compliance
We ensure all communications include proper disclaimers and attributions as required by the Federal Election Commission. Our systems automatically apply "Paid for by" disclosures to all outgoing messages.
TCPA Compliance
Our texting platform is built for TCPA compliance with proper consent management, opt-out handling, and message frequency controls. We maintain comprehensive records for your protection.
CAN-SPAM Act
Email campaigns include required identification, physical address, and one-click unsubscribe functionality. We honor opt-out requests within 24 hours as required by law.
State Regulations
We track and comply with state-specific political communication laws, which vary by jurisdiction. Our team stays current on regulatory changes across all 50 states.
Campaign Verify Token
VoterPing is a registered participant in the Campaign Verify program, which helps carriers identify legitimate political campaign traffic. Our Campaign Verify token ensures your messages are delivered reliably and aren't mistakenly flagged as spam.
Data Handling & Privacy
Voter Data Protection
Client Ownership: All voter data belongs to you—we never sell, share, or use your data for other purposes
Minimal Collection: We only collect data necessary to provide our services
Secure Processing: Voter data is processed in isolated, secure environments
Data Retention: Data is retained only as long as needed and securely deleted upon request
Privacy Compliance
CCPA: California Consumer Privacy Act compliance for California residents
GDPR: General Data Protection Regulation compliance for applicable data
Privacy by Design: Privacy considerations built into every system and process
Third-Party Security
We carefully vet all third-party vendors and require them to meet our security standards. Our vendor agreements include data protection requirements and regular security assessments.
Incident Response
Despite our best efforts, security incidents can occur. We have comprehensive procedures in place to detect, respond to, and recover from any security event.
Our Response Process
Detection: 24/7 monitoring systems detect potential security events immediately
Containment: Rapid response to isolate and contain any threats
Assessment: Thorough investigation to understand the scope and impact
Notification: Prompt notification to affected clients as required by law
Remediation: Implementation of fixes and preventive measures
Review: Post-incident analysis to prevent future occurrences
Reporting Security Concerns
If you discover a security vulnerability or have concerns about your data, please contact us immediately at security@voterping.com. We take all reports seriously and will respond within 24 hours.
Questions About Security?
Our team is happy to discuss our security measures and compliance practices in detail.